Returns & Exchanges
At Aedes Perfumery, we strive for your complete satisfaction with our curated selection of fine fragrances. We accept returns on unopened, original-packaged items within 14 days of delivery to ensure the integrity of our artisanal products.
Initiate Your Request
Contact our concierge team at [email protected] with your order number and reason for return to receive a Return Authorization (RA) number.
Prepare the Package
Ensure the fragrance or beauty product is in its original, unopened cellophane wrap and securely place it in the original shipping box with the RA number clearly marked.
Ship to Aedes
Send your return via a trackable shipping service to our New York City boutique address provided in your authorization email.
Receive Your Refund
Once our quality control team inspects the item, a refund will be issued to your original payment method, excluding shipping costs, within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing